Buying your first home is like embarking on a great adventure.

Take control of your financial destiny by working with the right lender. Head over to your local community bank and discover what awaits: personalized service, bankers who care and exceptional value. After all, a home is your largest investment. You deserve a lender that cares just as much about your financial future as you do.

What does the mortgage lending process look like at Minnwest Bank and what can you expect?

A deep dive into your goals

We’ll want to know everything about you, your work, your family, your life journey so far and your hopes and dreams. The way we see it, if we take time to know who you are, we’ll be better equipped to help you reach your goals. You’re not simply a customer or account holder. You’re a part of us!

A rock solid budget

Work with us, and you’ll know how much house you can afford, based on your real-life circumstances.

Basing the purchase price solely on what’s in your pre-qualification letter can be a costly mistake. As you know, getting pre-qualified is an important first step in the home buying process, because it signals to the seller that you’re vetted and you’re making a serious offer. But the amount of loan in this letter does not factor in all the other expenses that come with living life. Just because the letter says you can afford a $400,000 home, it doesn’t mean you really can. We’ll help you find the loan that works with your budget.

[Read 5 mortgage mistakes that cost you more in the long run]

Flexibility for tailored loans

If you’re looking for something unique and customized, your choice of lender matters. If you’re in a situation that doesn’t fit the typical loan mold, or you’re looking for a loan structure that better caters to your needs, community bank lenders are often willing to take on customized loans.

When you choose a commercial bank or online lender, they typically stick to rigid formulas and scorecarding to determine what type of loan you qualify for. Based on a handful of financial metrics, you get put into a box and there’s little room for deviation. This approach focuses solely on speed, risk assessment and maximizing profits, without leaving room for customization and unusual circumstances.

But if you turn to a community bank for a customized mortgage, you’ll find answers and solutions. That’s because our approach is focused on doing what helps the customer be successful. Because successful customers achieve growth and become even better customers.

[Read: Why your local lender is a better bet than an online lender]

Transparency & guidance you can trust

We believe in taking an educational approach to the lending process. We make each step of the loan process easy to digest and crystal clear so you’ll be aware of what’s happening, when it will happen and why.

It’s also important to us you understand the rationale of lending decisions. So if we have to say no to your loan, we see it as an opportunity to build a great future customer. We’ll make sure you walk out of here with a plan. You’ll know what the lender is looking for and what to do to reach your goal. If it happens, don’t be discouraged. We’ve seen countless come-from-behind victories. There’s no reason to believe you can’t be one of them.

[Read: The 101 on Home Mortgages: Which is Best for You]

We’re with you beyond closing

We like to say we offer personalized services of a friendly neighborhood bank, while offering the same digital tools you’d find at bigger banks. When it comes to making online payments and managing the details of your loan, our online banking features give you that anytime ability to manage payments and track your progress.

After closing, if you have questions or concerns about your mortgage payments, you can reach out to us at any point. Minnwest Bank services the mortgage for the full life span of the loan.

We live here too

At Minnwest Bank, our approach to working with first-time buyers boils down to a simple philosophy: When we invest time and effort in our borrowers, it pays dividends. When you succeed, we succeed, and that’s a win-win situation we can all get behind.

We live and work right in your community. Why not work with a lender that’s 100% vested in your success?

Learn more about our mortgage program and reach out to a mortgage banker in your community today.

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