Q: Can I process Roundbank transactions at Minnwest Bank before conversion in 2022?
A: No, you will not be able to process Roundbank transactions at Minnwest Bank locations prior to the operational merger in early 2022. Additionally, any new products opened at Roundbank will be traditional Roundbank products, not products available at Minnwest Bank. We will work to ensure the transition of your accounts to Minnwest goes as smoothly as possible.
Q. What happens if I want to open a new account before conversion?
A. Any new accounts opened between close and conversion will be opened as a Roundbank account. At the time of conversion, they will then be mapped and converted to a MWB account.
Q: Will the same products and services be available for customers to open after conversion?
A: After conversion, all Roundbank customers will have the ability to open new accounts with expanded features under MWB.
Q: Can I use a Minnwest Bank ATM without paying a fee?
A. Yes, Roundbank card numbers will be added to Minnwest Bank ATMs and no fee will be charged.
Q: Can I continue to use Roundbank checks?
A: Yes, use your current Roundbank checks as you usually would until your supply is depleted. More detailed information will be provided as we get closer to conversion.
Q: Can I still use my Roundbank debit card?
A: Yes, continue to use your Roundbank debit card for transactions and purchases until conversion. A new Minnwest MasterCard ATM/Debit contactless card will be issued as a replacement approximately two weeks prior to conversion. You will receive instructions on how to activate and set your new Personal Identification Number (PIN) and can begin using your new card after the conversion is complete.
Q: I currently have automatic payments set up to process on my debit card. What do I need to do?
A: No action is needed at this time. At the time of conversion, you will need to update any automatic or recurring charges you were paying with your Roundbank debit card to your new MWB debit card number.