What is Online Banking?
Online Banking provides access to your account information at our banks anytime, anywhere you have access to a personal computer and Internet, 24 hours a day, seven days a week.
What services can I utilize through Online Banking?
At the present time you may use the Online Banking Service to:
Commercial customers may also be eligible to: ACH Origination and wire transfers.
View our online banking demo to see how easy banking can be.
What do I need to get started with Online Banking?
To use the Online Banking Service, you must have at least one deposit or loan account at Minnwest Bank, a computer, tablet or mobile device and access to Internet Service. Contact a Minnwest representative to sign up for online banking. You will be required to change your password the first time you access the Online Banking Service.
What is the cost of Online Banking?
There is no fee for the general Online Banking Service. Fees for other account-related activities shall be payable in accordance with a Schedule of Fees and Charges as established and amended by the Bank from time to time.
How current is the information obtained from the Online Banking Service?
Balances shown online are as of the close of business for the prior business day adjusted for any current business day transactions. Balances may include deposits subject to verification by us. The balance may also differ from your records due to deposits in process, outstanding checks or other withdrawals, payments or charges.
Are there times when I will not be able to access my account information?
The Online Banking Service is available 24 hours a day, seven days a week, except during maintenance periods or due to an emergency. There may also be times when the Internet is down.
Which browsers are required with Online Banking?
We require that your Internet browser use 128-bit encryption to ensure your accounts remain safe and private online. The secure browser we recommend is Internet Explorer 8.0. Download Internet Explorer.
You can also contact us for information on installing from a CD-ROM.
Can I download information to my financial management software?
Yes, Online Banking can export to the leading personal finance management software packages available today, including Quicken®, QuickBooks®, and Microsoft Money®. You may even convert your data into a comma delimited ASCII file. We support the three most current versions for Quicken, QuickBooks for Windows and QuickBooks for Mac.
What type of accounts can I transfer funds between?
You can transfer funds between any of your checking, savings and money market accounts or from your personal or Home Equity lines of credit. You can also transfer funds to make a loan payment.
Are there limits on the number of transfers I can make?
Online Banking poses no limits on the number of transfers you can make. However, Federal Regulations state no more than six (6) third party preauthorized, automatic, computer or telephone transfers from your savings or money market account during a given monthly statement period. There are no limits on the number or dollar amount of transfers or payments you make from your checking account.
Is Online Banking safe and secure?
Yes! It features password-controlled system entry, a Thawte-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.* We require that you use the 128-bit secure versions of Internet Explorer and Netscape.
Are there rules and guidelines concerning passwords?
Yes. You select your password and can change it at any time. You are required to change your password the first time you access Online Banking. You should not use passwords associated with commonly known personal identification such as Social Security number, your name, names of children, dates of birth, etc. Except for the temporary password issued when you enroll, your password will never be known to bank personnel.
To establish a password follow these guidelines:
For more detailed information regarding security, please review our Security Statement.
How do I download Minnwest Mobile?
There is no wait period. Once you have downloaded and installed Minnwest Mobile, simply log in with the same user ID and password used for Online Banking.
Note: you must be enrolled in Personal Online Banking in order to use Mobile App Banking.
What can you do with the Minnwest Mobile app?