Convenient Services Give You All the Extras
Minnwest Bank has a number of services that will enhance your banking experience.
MoneyLine Phone: 1-888-616-BANK (2265)
Get immediate access to financial information you need most often using our FREE automated phone system, MoneyLine. Just call and check on your accounts 24 hours a day, seven days a week and from anywhere in the U.S.
To report a Lost or Stolen Debit/ATM card call 888-616-2265 from within the United States. Outside the United States call collect 973-682-2652.
Secure your valuables and important papers. Choose from a variety of sizes of secure boxes. (Not available at all locations.)
The Card that does Triple Duty
Mobile Banking is our mobile service that brings banking to your phone. Mobile Banking allows you to monitor your account from your phone at any time and it is FREE (Data/Internet service provider fees may apply).
Mobile Banking is available to anyone currently enrolled for our Personal Online Banking service. To enroll, log on to Personal Online Banking and click the “Options” hyperlink. The Options page is displayed. Locate the Mobile Banking Profile section and click “Enroll Now”.
Click here to: enroll in Online Banking.
For more information go to Mobile Banking
Watch our Mobile Banking Video: Click Here
ATM/Debit Card Fraud Protection Service
To protect your account, Minnwest Bank provides an ATM/ Debit Card Fraud Protection service that monitors your card transactions and assesses the likelihood of fraud on your account. Potential fraudulent activity may include a sudden change in locale, a sudden string of purchases out of the norm, or any pattern associated with new fraud trends around the world. If uncharacteristic activity occurs, you will receive an automated call asking you to verify recent transactions and to accept or refute those transactions as follows:
Your participation in responding is critical to prevent potential risk and the impact of any fraud.
You do not need to sign up for this service but you do need to keep us informed of your correct phone number to ensure we can reach you whenever potential fraud is detected. To provide your phone number, contact your Minnwest Bank Office or provide your name and telephone number using our Secure Email Message Center at: Contact Us
Our goal, quite simply, is to minimize your exposure to risk and we appreciate your help by keeping us informed of your current phone number and address.
MasterCard SecureCode is a simple and secure way to pay at thousands of online stores. Cardholders will need to activate the FREE protection service by creating their very own SecureCode password. MasterCard SecureCode helps guard against unauthorized use of the debit card on the Internet. SecureCode verifies the cardholder's identity when the shopper makes purchases at participating online merchants. To register your MasterCard ATM/Debit Card click the link below.
MASTERCARD® IDENTITY THEFT SERVICES
Help safeguard your personal information online with this FREE benefit available to MasterCard cardholders.
Identity Theft Resolution Services
Your Minnwest MasterCard now has an added benefit. This Identity Theft Resolution Service can provide you with a uniform Identity Theft Affidavit and 24/7 access to certified resolution specialists to assist with completion of the Affidavit. This completed Affidavit can then be submitted to the proper authorities, credit bureaus and creditors. These certified resolution specialists can:
• Assist in notifying all three major credit reporting agencies to place an alert on your credit report if needed and/or desired
• Assist in obtaining a copy of your credit report from the three major credit reporting agencies
• Assist with debit, credit and/or charge card replacement
• Educate on how Identity Theft can occur and the protective measures to avoid further occurrences
• Provide an Identity Theft Resolution Kit including sample letters for use in canceling checks, ATM cards and other accounts
Signing up is easy
Simply visit mastercard.us/idtheftalerts and enter the first 6 digits of your Minnwest Bank MasterCard to get started.
To be eligible for this coverage, you must be a valid MasterCard cardholder issued by Minnwest Bank. Simply contact 1-800-MASTERCARD if you believe you have been a victim of Identity Theft, or visit: mastercard.us/idtheftalerts
MasterCard Identity Theft Alerts
MasterCard Identity Theft Alerts track thousands of websites and millions of data points, to alert you if your personal information is detected in a compromised position online.
Protection against “unauthorized transactions” on your Minnwest Bank MasterCard. Zero Liability coverage applies to purchases made in-store, over the telephone, online or via a mobile device. You will not be held responsible for unauthorized transactions if:
• You have used reasonable care in protecting your card from loss or theft; and
• You have promptly reported to Minnwest Bank when you knew your card was lost or stolen
OVER 15,000 SURCHARGE-FREE ATMs COAST-TO-COAST. You'll find MoneyPass ATMs at the most convenient places...banks, credit unions, convenience stores, restaurants, discount retailers and more, as well as at most Minnwest Bank offices. You'll be able to handle many banking transactions at MoneyPass ATMs including withdrawals, transfers, balance inquiries, and more. Just go to www.moneypass.com to find the ATM most convenient for you.
Online Statements: Safe and Environmentally Friendly
Sign on to the convenience of Online Statements. They are available for all Minnwest checking and savings accounts. Here are just some of the advantages to switching to Online Statements:
To receive Online Statements, you'll need to enroll in Online Banking.
Save time and trips to the bank by having payroll and specified government checks automatically deposited into your checking account. By using direct deposit, you are securing your checks from mail theft.
Check images are electronic images of your cancelled checks as well as withdrawal forms and deposit slips. The IRS considers them acceptable proof of payment as long as they show the check number, amount of check and payee's name. Check images is a safe and secure system because Minnwest Bank retains a permanent archive of your checks, withdrawals and deposits. Should you need a copy of a cancelled check, we can provide you with one for a small fee. Check images are available with your checking account statements.* If you use Minnwest's Online Banking, you'll find your check images there, too. In fact, you can find both front and back of your cancelled checks online.
*Refer to the checking account brochure for details.
Manage your Minnwest Online Banking accounts with your Quicken or QuickBooks software! Learn more.
We've provided a link to the Harland Clarke Check Website for convenient ordering of checks, and to check status of orders.